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Iberostar Las Letras Gran Via, Madrid
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Key details
About the Hotel
Gran Via 11,
Madrid,
Spain,
28013,
Community of Madrid
The Iberostar Las Letras Gran Vía is a stylish four-star hotel located in the historic Las Letras neighbourhood of Madrid, famous for its literary heritage. It features a unique design that blends modern and vintage elements while offering a rooftop terrace for panoramic city views. Its proximity to major attractions makes it a significant base for cultural exploration in Spain's capital.
Location
Located right on Gran Vía, the hotel is within walking distance of iconic sites such as Plaza Mayor and the Royal Palace. Public transportation is easily accessible, with several metro stations and an airport bus stop just minutes away, facilitating convenient travel around the city.
Rooms
The rooms at Iberostar Las Letras provide all necessary comforts for guests to unwind after a day of sightseeing. Each room is equipped with modern amenities and features design elements that reflect the hotel's literary theme. The Superior Double with Terrace room is particularly noteworthy for its spacious layout and outdoor access, ideal for enjoying city views.
Eat & Drink
Dining experiences at the hotel include the Gran Clavel restaurant, known for traditional Madrid cuisine and local ingredients. On the 7th floor, Ático 11 offers a casual atmosphere with stunning views, serving tapas and an extensive vermouth selection. The relaxed lounge bar on the ground floor complements the dining options, making it a popular gathering point.
Leisure & Business
Leisure facilities include a rooftop swimming pool open from late spring to autumn, as well as a Physica Health & Beauty spa offering a variety of wellness treatments. For business travelers, the hotel features well-equipped meeting rooms with city views, accommodating various event needs while ensuring a conducive environment.
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Select your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
The hotel offers amenities for your comfortable stay and unforgettable experiences
Delicious Breakfast!
“The breakfast buffet was plentiful, featuring fresh fruits and good pastries that started my day off perfectly.” view full review
Comfortable Rooms!
“My room was immaculate, cleaned daily, and equipped with everything needed for a comfortable stay, including incredibly cozy bedding.” view full review
Stunning Rooftop Pool!
“The rooftop pool offered amazing views and was the perfect spot to unwind after a day of sightseeing.” view full review
Cozy Living Space!
“The living area in my room was inviting and spacious, making it a great spot to relax and refresh during my stay.” view full review
General
Non-smoking property
Free Wi-Fi
Safe deposit box
24-hour reception
Pets allowed
Rooms/ Facilities for disabled
Lift
Currency exchange
Sports & Fitness
Fitness centre
Fitness studio
Services
Room service
Car hire
Dining
Restaurant
Bar/ Lounge area
Business
Conference room
Children
Cots
Spa & Leisure
Swimming pool
Health club
Room features
In-room air conditioning
Heating
In-room safe
Mini-bar
Bathroom
Free toiletries
Media
Flat-screen TV
Cable/ Satellite television
Direct dial telephone
AM/FM alarm clock
Room decor
Parquet floor
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Location
Gran Via 11,
Madrid,
Spain,
28013,
Community of Madrid
Map view
street view
Gran Via 11,
Madrid,
Spain,
28013,
Community of Madrid
City landmarks
Museum
Prado National Museum
1.1
km
Square
Plaza Mayor
940 m
Palace
Royal Palace of Madrid
1.5
km
Park
El Retiro Park
1.1
km
Plaza de la Independencia
Parque del Retiro
1.1
km
Museum
Museo Nacional Thyssen-Bornemisza
770 m
Museum
Museo Nacional Centro de Arte Reina Sofia
1.6
km
Public Building
Cybele Palace
820 m
Museum
Plaza de Cibeles
690 m
Calle Ponzano tapas
2.5
km
Church
Real Basilica de San Francisco el Grande
1.9
km
Garden
Royal Botanical Garden of Madrid
1.3
km
Square
Plaza de Santa Ana
660 m
Museum
Museo de Historia de Madrid
840 m
Church
Convent of the Royal Barefoot Nuns Monasterios de las Descalzas Reales
710 m
Opposite Palacio Real
Plaza de Oriente
920 m
Museum
CaixaForum Madrid
1.3
km
Library
Museum of the National Library
1.0
km
Paseo del Prado Paseo Del Prado
Paseo del Prado
730 m
Museum
National Archaeological Museum
1.3
km
Theatre
Teatro Real
1.1
km
Church
Catedral de Sta Maria la Real de la Almudena
1.6
km
Museum
Museo Sorolla
2.0
km
Park
Neptune Fountain
800 m
Paseo de la Republica de Cuba 4 Parque Del Retiro
Palacio de Cristal
2.0
km
Church
Iglesia San Gines
680 m
Square
Plaza de Colon
1.4
km
Nearby
Square
Puerta del Sol
470 m
Casino
Gran Via
140 m
Calle Alcala 42
Circulo de Bellas Artes
320 m
Restaurants
Steakburger Gran Via
60 m
Gran Via
Yakitoro
300 m
Calle Reina 41
La Barraca
150 m
29 Calle de la Reina
Mercado de la Reina
120 m
Calle Gran Via 12.
Oven Mozzarella Bar Gran Via
200 m
Calle Gran Via 6
Bar Museo Chicote
90 m
Calle Gran Via 12
de las letras restaurante
10 m
Calle Gran Via 11
Lounge Bar Las Letras
10 m
Calle Gran Via 11
Reviews and Ratings
Feedback from previous guests about their experience.
84%
liked the hotel and would stay again
8.4/10
Great
Rooms
8.4
Location
9.2
Service
9.0
Dining
8.1
Guest reviews
8.4/10
based on 10 reviews
4.5/5
based on 2100 reviews
8.8
8.8/10 based on 1331 reviews
#45 of 494 hotels in Madrid based on Tripadvisor
Richard
United States,
May
2024
9.0/10
My stay at the hotel was fantastic! The rooms were nice, with a terrace and a lovely view, spacious, and equipped with everything I needed for a comfortable stay. However, it was missing a kettle and iron. The service was excellent, especially at reception, and they provided alternative travel options. The location was amazing, right on Gran Vía in the heart of Madrid, making it easy to walk to sights and access public transport. The dining experience was really good, with a great selection of quality produce for breakfast. Overall, a great value for money hotel with a few minor drawbacks.
Rooms
9.0
The rooms were spacious, comfortable, and had all the necessary amenities.
Service
9.0
The service was top-notch, with excellent reception and alternative travel options.
Location
10.0
The location was fantastic, right on Gran Vía with easy access to attractions and public transport.
Dining
8.0
The dining experience was really good, with a great selection of quality produce for breakfast.
Facilities
9.0
The hotel had all the necessary facilities for a comfortable stay.
William
United States,
March
2024
8.2/10
The hotel is centrally located with easy access to major museums and the shopping district. The staff are eager to assist with directions and tour information, making it convenient for travelers. The spacious family rooms can accommodate up to four people comfortably. However, the room with a window overlooking the courtyard had poorly joined single beds, which was quickly rectified when brought to their attention. The breakfast service starts late at 7:30 a.m., so early risers may miss out. Overall, a conveniently located hotel with excellent service but limited dining options in the morning.
Rooms
8.0
The first room had poorly joined single beds overlooking the courtyard, but we were promptly moved to a better room upon request. The rooms are spacious and comfortable.
Service
9.0
The staff were amazing at handling our needs, with excellent customer service skills. They were quick to address any issues we had.
Location
9.0
The hotel's central location made it easy for us to explore major sites and get around the city. The staff were eager to help us with directions and recommendations.
Dining
7.0
The breakfast service doesn't start until 7:30 a.m., which might not be convenient for early departures. The dining experience was satisfactory but could be improved in terms of timing.
Facilities
8.0
The hotel offers various amenities like tours/ticket assistance and shuttle services. The facilities are well-maintained and cater to the needs of guests.
Roger
United Kingdom,
February
2024
8.8/10
Staying on the top floor with fantastic views was a real treat. The staff were incredibly friendly and helpful, providing excellent restaurant recommendations and conference room access. The only downside was the view of the courtyard instead of Gran Via.
Rooms
9.0
The upgrade to the top floor offered breathtaking views and the rooms were very friendly and looked out onto the courtyard.
Service
9.0
The staff were polite, patient, and helpful with our bad Spanish.
Location
8.0
The hotel's location in Gran Vía, at the heart of Madrid, was very convenient with easy access to public transport. Despite some construction noise in the morning, it's a small, nice area to relax.
Dining
9.0
Trying the breakfast was a must – fresh, healthy, and lots of choices to enjoy. The food was delicious, and the options were plentiful.
Facilities
9.0
The hotel offered exceptional facilities catering to all needs, making the stay truly enjoyable.
Mark
United Kingdom,
February
2024
8.4/10
I had a pleasant stay at the hotel. The rooms were very comfortable and clean, offering a great view over the rooftops of Madrid. The service was extremely friendly and helpful, especially with my limited Spanish. The location was excellent, right on the main avenue and close to major attractions. The dining experience was good with plenty of choices, but the breakfast only started at 7:30 a.m., which might be tricky for early risers. The facilities were modern and convenient.
Rooms
8.0
The rooms were good size, clean, and comfortable, although a little dark with not enough light.
Service
9.0
The service was incredibly friendly and helpful, especially Ana who assisted me with checking in for my return flight.
Location
10.0
The location was the best, right on the main avenue and near many attractions.
Dining
7.0
The dining options were good with plenty to eat and drink, but breakfast starting at 7:30 a.m. might not suit early risers.
Facilities
8.0
The facilities were modern and convenient.
Alison
United Kingdom,
January
2024
9.0/10
The hotel is ideally positioned at the beginning of Gran Via, the main road of Madrid, offering convenient access to various attractions. The rooms are spacious, albeit getting hot due to the limited bathroom ventilation. The top-floor views are worth upgrading for, and the restaurant reservations and conference room access are excellent perks, enhancing the stay. Service is polite and accommodating, making communication easy for guests with any requests or language barriers. The central location allows for a relaxed stay while being close to key Madrid landmarks and dining spots.
Rooms
8.0
The room was spacious, but it could get hot due to poor bathroom ventilation.
Service
9.0
The staff was polite and patient, ensuring a pleasant stay for guests.
Location
10.0
The hotel's location at the start of Gran Via is unbeatable, offering easy access to major attractions and dining options.
Dining
9.0
Dining in the street-facing restaurant was excellent, providing a pleasant atmosphere and great hospitality.
Facilities
9.0
The facilities were top-notch, enhancing the overall guest experience.
John
United Kingdom,
January
2024
8.6/10
I absolutely loved my stay at this hotel! The rooms were clean, spacious, and had lovely windows with a view of Gran Via – just breathtaking. The service was top-notch with engaging and customer-focused staff who went above and beyond to make my stay memorable. The location couldn't be better, facing Gran Via, and within walking distance of many attractions. The dining experience was fantastic, offering a variety of delicious options. However, I wish the hotel had more facilities to enjoy on-site.
Rooms
9.0
The rooms were spacious, very clean, and the beds were incredibly comfortable. Everything we needed was provided, including complimentary water – a nice touch!
Service
9.0
The staff here set the bar for friendliness and helpfulness. I received a warm welcome on arrival, and they even remembered my special request for gluten-free food at breakfast.
Location
10.0
The location was fantastic! Right across the hotel was the Madrid Tour Bus Stop, making it super convenient to explore the city. Plus, it was within walking distance of many great restaurants and attractions.
Dining
8.0
I thoroughly enjoyed the dining experience. The buffet had plenty of choices, and the staff was attentive and accommodating. The cooked-to-order eggs and enticing spread of fruit and pastries were delightful.
Facilities
7.0
I wish the hotel had more facilities to enhance the guest experience.
Casey
United States,
August
2023
8.4/10
I had a wonderful stay at the hotel. The rooms were exceptionally quiet and clean with a very comfortable mattress, and I enjoyed the fabulous views from the top floor. The restaurant reservations and access to the conference room were excellent additions. However, the rooms were just fine, nothing special, and not super clean.
Rooms
8.0
My room was large with plenty of space for cases as well as a separate sitting area.
Service
9.0
The staff went above and beyond to make my stay memorable. Anthony, Daniela, and Ana were super helpful and always greeted me warmly. They even provided great local travel advice.
Location
9.0
The hotel's location was perfect for exploring Madrid, with easy access to major museums and the shopping district. I also appreciated the helpfulness of the staff in guiding me to various attractions.
Dining
9.0
The dining experience was fantastic with plenty of choices. The crisp salads were a highlight for me.
Facilities
7.0
The facilities were just fine, nothing out of the ordinary.
Douglas
United Kingdom,
August
2023
8.8/10
The hotel was fantastic! Our room was super clean, had a perfect location, and the staff was incredibly friendly. The balcony with a hot tub and sun loungers was a delightful touch, especially in the sunny weather. We had plenty of space in the room, and it was well equipped with good air conditioning and soundproofing, so we didn't hear any city noise. However, the central location made it a bit challenging to sleep through the night in the hot summer days.
Rooms
9.0
The room was spacious, clean, and equipped with great amenities. The balcony with a hot tub and sun loungers added a lovely touch to our stay.
Service
9.0
The staff went above and beyond to assist us. From accommodating special requests like gluten-free breakfast to being attentive and helpful, the service was top-notch.
Location
9.0
The hotel is in an excellent location, very central with easy access to Plaza Mayor. The room with a balcony and hot tub was a real treat, perfect for enjoying the sunny weather.
Dining
8.0
The dining options were delightful, offering a variety of choices like eggs made to order, fresh yogurts, pastries, and a pod coffee machine. The nearby cafes added to the dining experience.
Facilities
9.0
The hotel had great facilities, including everything we needed for a comfortable stay. The pool area was well maintained and added to the overall experience.
George
United Kingdom,
August
2023
8.6/10
The hotel is located in the heart of Madrid on Gran Vía, offering easy access to public transport and many attractions within walking distance. The rooms are lovely, adorned with an additional twin bed and overlooking a charming courtyard rather than Gran Via. The service is exceptional, with the friendly and helpful staff, especially Alex from reception, going above and beyond, even surprising us with champagne at check-in. However, noise from the construction on Gran Vía can be disruptive early in the morning.
Rooms
9.0
The rooms are adorable and looked out onto a lovely courtyard.
Service
9.0
The service was top-notch, with the staff being extremely helpful and welcoming.
Location
9.0
The hotel's location on Gran Vía in the heart of Madrid is outstanding, allowing convenient access to public transport and many nearby attractions. The staff eagerly assisted us in navigating the city and reaching various tour locations and sites easily.
Dining
8.0
The dining experience was satisfying, with a delicious breakfast spread including eggs cooked to order, fruits, pastries, and churros to start the day. Although breakfast did not start until 7:30 a.m., it's worth considering for a fulfilling morning meal before exploring Madrid.
Facilities
8.0
The hotel offers excellent amenities, including room service, housekeeping, and tour assistance, enhancing the overall stay experience.
Frederick
United Kingdom,
April
2023
8.0/10
The hotel is located right on the busy Gran Via with a fabulous terrace offering amazing views. The rooms, while a bit dated and not well-lit, are spacious and equipped with everything you need, pushing you to explore the city more. The service, from friendly staff to attentive amenities like room service and housekeeping, was top-notch. The central location allows easy access to major attractions, making it convenient for sightseeing or using the nearby Metro. Despite some basic aspects, the dining experience was excellent, starting a bit late but offering homemade bread. Overall, the hotel offers a great value for the money with its prime location and welcoming service.
Rooms
7.0
The rooms were a bit dated but large and had all the necessary amenities. The lack of lighting made us spend less time in the room and more time exploring the city.
Service
9.0
The service was truly friendly, from maintenance to housekeeping, always eager to assist. They even accommodated special cooked items from a menu, enhancing the buffet experience.
Location
8.0
The hotel's location is central, right on the very busy Gran Via, making it easy to reach major museums and the shopping district. The staff was eager to assist in navigating the city and accessing key sites.
Dining
8.0
The dining experience was excellent, despite starting a bit late. Homemade bread was a delightful touch that made us consider staying again for this alone.
Facilities
8.0
The hotel provides excellent facilities, with a spacious family room accommodating four people and nearby Metro access. However, some basic aspects could be improved.
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