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Iberostar Las Letras Gran Via Madrid, Madrid
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Key details
About the Hotel
Gran Via 11,
Madrid,
Spain,
28013,
Community of Madrid
Iberostar Las Letras Gran Vía features a rooftop swimming pool and a literary-themed design within a historic building. This 4-star Madrid hotel offers a range of dining options, including a restaurant known for traditional cuisine and casual tapas bars. Guests can also enjoy access to a library where great authors have drawn inspiration.
Rooms & Amenities
Rooms at Iberostar Las Letras Gran Vía combine luxury and modern amenities. The Superior Double with Terrace room includes a terrace with views and a whirlpool bath, while the Deluxe Double Terrace and Jacuzzi offers a private hot tub for relaxation after exploring. Family rooms are designed to ensure comfort and accommodate up to four guests.
Dining Options
Dining options include Gran Clavel, offering authentic dishes, and La Vermutería, which serves tapas in a laid-back atmosphere. Guests can enjoy cocktails and sunset views at Ático 11 on the 7th floor. A buffet breakfast is provided for guests wishing to start their day with a variety of choices.
Leisure & Activities
The hotel features a rooftop swimming pool open from May to October. Guests can unwind in the library or explore the vibrant literary environment of the Las Letras neighborhood. A 24-hour fitness center is also available for maintaining active routines.
Business & Services
Iberostar Las Letras Gran Vía is equipped with several meeting rooms suitable for business events, offering city views. Nearby public transport options include Gran Vía Metro Station and bus stops just a minute away. Iconic sites such as Plaza Mayor and the Royal Palace are within walking distance.
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Select your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
The hotel offers amenities for your comfortable stay and unforgettable experiences
Relaxing Rooftop Oasis
“The rooftop pool provided a much-needed retreat from the Madrid heat. I loved lounging there and soaking up the sun!” view full review
Cozy Book Nook
“The book library was a good surprise! I enjoyed browsing through the titles and found the perfect read to unwind with.” view full review
Comfortable Bliss
“My room was exceptionally comfortable, with plush bedding and a peaceful atmosphere that made for restful nights.” view full review
Delicious Breakfast!
“The breakfast spread was truly delicious with a wide variety of options to suit all tastes. A great way to start the day!” view full review
General
Non-smoking property
Free Wi-Fi
Safe deposit box
24-hour reception
Pets allowed
Rooms/ Facilities for disabled
Elevator
Currency exchange
Sports & Fitness
Fitness center
Fitness studio
Services
Room service
Car rental
Dining
Restaurant
Bar/ Lounge area
Business
Conference room
Children
Cribs
Spa & Leisure
Swimming pool
Health club
Room features
In-room air conditioning
Heating
In-room safe
Mini-bar
Bathroom
Free toiletries
Media
Flat-screen TV
Cable/ Satellite television
Direct dial telephone
AM/FM alarm clock
Room decor
Parquet floor
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Location
Gran Via 11,
Madrid,
Spain,
28013,
Community of Madrid
Map view
street view
Gran Via 11,
Madrid,
Spain,
28013,
Community of Madrid
City landmarks
Museums
Prado National Museum
3700 ft
Square
Plaza Mayor
3100 ft
Palace
Royal Palace of Madrid
5000 ft
Parks
El Retiro Park
3600 ft
Plaza de la Independencia
Parque del Retiro
3600 ft
Museums
Museo Nacional Thyssen-Bornemisza
2600 ft
Museums
Museo Nacional Centro de Arte Reina Sofia
5300 ft
Public Building
Cybele Palace
2700 ft
Museums
Plaza de Cibeles
2300 ft
Cocido Madrileno stew
1.5
mi
Church
Real Basilica de San Francisco el Grande
1.2
mi
Garden
Royal Botanical Garden of Madrid
4200 ft
Square
Plaza de Santa Ana
2200 ft
Museums
Museo de Historia de Madrid
2800 ft
Church
Monastery of las Descalzas Reales
2400 ft
Opposite Palacio Real
Plaza de Oriente
3100 ft
Museums
CaixaForum Madrid
4400 ft
Libraries
Museum of the National Library
3400 ft
Paseo del Prado Paseo Del Prado
Paseo del Prado
2400 ft
Museums
National Archaeological Museum
4300 ft
Broadway Theatre
Teatro Real
3500 ft
Church
Almundena Cathedral
5200 ft
Museums
Museo Sorolla
1.3
mi
Parks
Neptune Fountain
2700 ft
Paseo de la Republica de Cuba 4 Parque Del Retiro
Palacio de Cristal
1.2
mi
Church
Iglesia San Gines
2300 ft
Square
Plaza de Colon
4800 ft
Nearby
Square
Puerta del Sol
1600 ft
Casinos
Gran Via
500 ft
Calle Alcala 42
Circulo de Bellas Artes
1100 ft
Restaurants
Steakburger Gran Via
200 ft
Gran Via
Yakitoro
1000 ft
Calle Reina 41
La Barraca
500 ft
29 Calle de la Reina
Mercado de la Reina
400 ft
Calle Gran Via 12.
Oven Mozzarella Bar Gran Via
700 ft
Calle Gran Via 6
Bar Museo Chicote
300 ft
Calle Gran Via 12
de las letras restaurante
100 ft
Calle Gran Via 11
Lounge Bar Las Letras
100 ft
Calle Gran Via 11
Reviews and Ratings
Feedback from previous guests about their experience.
84%
liked the hotel and would stay again
8.4/10
Great
Rooms
8.4
Location
9.2
Service
9.0
Dining
8.1
Guest reviews
8.4/10
based on 10 reviews
4.5/5
based on 2100 reviews
8.8
8.8/10 based on 1331 reviews
#45 of 494 hotels in Madrid based on Tripadvisor
Richard
United States of America,
May
2024
9.0/10
My stay at the hotel was fantastic! The rooms were nice, with a terrace and a lovely view, spacious, and equipped with everything I needed for a comfortable stay. However, it was missing a kettle and iron. The service was excellent, especially at reception, and they provided alternative travel options. The location was amazing, right on Gran Vía in the heart of Madrid, making it easy to walk to sights and access public transport. The dining experience was really good, with a great selection of quality produce for breakfast. Overall, a great value for money hotel with a few minor drawbacks.
Rooms
9.0
The rooms were spacious, comfortable, and had all the necessary amenities.
Service
9.0
The service was top-notch, with excellent reception and alternative travel options.
Location
10.0
The location was fantastic, right on Gran Vía with easy access to attractions and public transport.
Dining
8.0
The dining experience was really good, with a great selection of quality produce for breakfast.
Facilities
9.0
The hotel had all the necessary facilities for a comfortable stay.
William
United States of America,
March
2024
8.2/10
The hotel is centrally located with easy access to major museums and the shopping district. The staff are eager to assist with directions and tour information, making it convenient for travelers. The spacious family rooms can accommodate up to four people comfortably. However, the room with a window overlooking the courtyard had poorly joined single beds, which was quickly rectified when brought to their attention. The breakfast service starts late at 7:30 a.m., so early risers may miss out. Overall, a conveniently located hotel with excellent service but limited dining options in the morning.
Rooms
8.0
The first room had poorly joined single beds overlooking the courtyard, but we were promptly moved to a better room upon request. The rooms are spacious and comfortable.
Service
9.0
The staff were amazing at handling our needs, with excellent customer service skills. They were quick to address any issues we had.
Location
9.0
The hotel's central location made it easy for us to explore major sites and get around the city. The staff were eager to help us with directions and recommendations.
Dining
7.0
The breakfast service doesn't start until 7:30 a.m., which might not be convenient for early departures. The dining experience was satisfactory but could be improved in terms of timing.
Facilities
8.0
The hotel offers various amenities like tours/ticket assistance and shuttle services. The facilities are well-maintained and cater to the needs of guests.
Roger
United Kingdom,
February
2024
8.8/10
Staying on the top floor with fantastic views was a real treat. The staff were incredibly friendly and helpful, providing excellent restaurant recommendations and conference room access. The only downside was the view of the courtyard instead of Gran Via.
Rooms
9.0
The upgrade to the top floor offered breathtaking views and the rooms were very friendly and looked out onto the courtyard.
Service
9.0
The staff were polite, patient, and helpful with our bad Spanish.
Location
8.0
The hotel's location in Gran Vía, at the heart of Madrid, was very convenient with easy access to public transport. Despite some construction noise in the morning, it's a small, nice area to relax.
Dining
9.0
Trying the breakfast was a must – fresh, healthy, and lots of choices to enjoy. The food was delicious, and the options were plentiful.
Facilities
9.0
The hotel offered exceptional facilities catering to all needs, making the stay truly enjoyable.
Mark
United Kingdom,
February
2024
8.4/10
I had a pleasant stay at the hotel. The rooms were very comfortable and clean, offering a great view over the rooftops of Madrid. The service was extremely friendly and helpful, especially with my limited Spanish. The location was excellent, right on the main avenue and close to major attractions. The dining experience was good with plenty of choices, but the breakfast only started at 7:30 a.m., which might be tricky for early risers. The facilities were modern and convenient.
Rooms
8.0
The rooms were good size, clean, and comfortable, although a little dark with not enough light.
Service
9.0
The service was incredibly friendly and helpful, especially Ana who assisted me with checking in for my return flight.
Location
10.0
The location was the best, right on the main avenue and near many attractions.
Dining
7.0
The dining options were good with plenty to eat and drink, but breakfast starting at 7:30 a.m. might not suit early risers.
Facilities
8.0
The facilities were modern and convenient.
Alison
United Kingdom,
January
2024
9.0/10
The hotel is ideally positioned at the beginning of Gran Via, the main road of Madrid, offering convenient access to various attractions. The rooms are spacious, albeit getting hot due to the limited bathroom ventilation. The top-floor views are worth upgrading for, and the restaurant reservations and conference room access are excellent perks, enhancing the stay. Service is polite and accommodating, making communication easy for guests with any requests or language barriers. The central location allows for a relaxed stay while being close to key Madrid landmarks and dining spots.
Rooms
8.0
The room was spacious, but it could get hot due to poor bathroom ventilation.
Service
9.0
The staff was polite and patient, ensuring a pleasant stay for guests.
Location
10.0
The hotel's location at the start of Gran Via is unbeatable, offering easy access to major attractions and dining options.
Dining
9.0
Dining in the street-facing restaurant was excellent, providing a pleasant atmosphere and great hospitality.
Facilities
9.0
The facilities were top-notch, enhancing the overall guest experience.
John
United Kingdom,
January
2024
8.6/10
I absolutely loved my stay at this hotel! The rooms were clean, spacious, and had lovely windows with a view of Gran Via – just breathtaking. The service was top-notch with engaging and customer-focused staff who went above and beyond to make my stay memorable. The location couldn't be better, facing Gran Via, and within walking distance of many attractions. The dining experience was fantastic, offering a variety of delicious options. However, I wish the hotel had more facilities to enjoy on-site.
Rooms
9.0
The rooms were spacious, very clean, and the beds were incredibly comfortable. Everything we needed was provided, including complimentary water – a nice touch!
Service
9.0
The staff here set the bar for friendliness and helpfulness. I received a warm welcome on arrival, and they even remembered my special request for gluten-free food at breakfast.
Location
10.0
The location was fantastic! Right across the hotel was the Madrid Tour Bus Stop, making it super convenient to explore the city. Plus, it was within walking distance of many great restaurants and attractions.
Dining
8.0
I thoroughly enjoyed the dining experience. The buffet had plenty of choices, and the staff was attentive and accommodating. The cooked-to-order eggs and enticing spread of fruit and pastries were delightful.
Facilities
7.0
I wish the hotel had more facilities to enhance the guest experience.
Casey
United States of America,
August
2023
8.4/10
I had a wonderful stay at the hotel. The rooms were exceptionally quiet and clean with a very comfortable mattress, and I enjoyed the fabulous views from the top floor. The restaurant reservations and access to the conference room were excellent additions. However, the rooms were just fine, nothing special, and not super clean.
Rooms
8.0
My room was large with plenty of space for cases as well as a separate sitting area.
Service
9.0
The staff went above and beyond to make my stay memorable. Anthony, Daniela, and Ana were super helpful and always greeted me warmly. They even provided great local travel advice.
Location
9.0
The hotel's location was perfect for exploring Madrid, with easy access to major museums and the shopping district. I also appreciated the helpfulness of the staff in guiding me to various attractions.
Dining
9.0
The dining experience was fantastic with plenty of choices. The crisp salads were a highlight for me.
Facilities
7.0
The facilities were just fine, nothing out of the ordinary.
Douglas
United Kingdom,
August
2023
8.8/10
The hotel was fantastic! Our room was super clean, had a perfect location, and the staff was incredibly friendly. The balcony with a hot tub and sun loungers was a delightful touch, especially in the sunny weather. We had plenty of space in the room, and it was well equipped with good air conditioning and soundproofing, so we didn't hear any city noise. However, the central location made it a bit challenging to sleep through the night in the hot summer days.
Rooms
9.0
The room was spacious, clean, and equipped with great amenities. The balcony with a hot tub and sun loungers added a lovely touch to our stay.
Service
9.0
The staff went above and beyond to assist us. From accommodating special requests like gluten-free breakfast to being attentive and helpful, the service was top-notch.
Location
9.0
The hotel is in an excellent location, very central with easy access to Plaza Mayor. The room with a balcony and hot tub was a real treat, perfect for enjoying the sunny weather.
Dining
8.0
The dining options were delightful, offering a variety of choices like eggs made to order, fresh yogurts, pastries, and a pod coffee machine. The nearby cafes added to the dining experience.
Facilities
9.0
The hotel had great facilities, including everything we needed for a comfortable stay. The pool area was well maintained and added to the overall experience.
George
United Kingdom,
August
2023
8.6/10
The hotel is located in the heart of Madrid on Gran Vía, offering easy access to public transport and many attractions within walking distance. The rooms are lovely, adorned with an additional twin bed and overlooking a charming courtyard rather than Gran Via. The service is exceptional, with the friendly and helpful staff, especially Alex from reception, going above and beyond, even surprising us with champagne at check-in. However, noise from the construction on Gran Vía can be disruptive early in the morning.
Rooms
9.0
The rooms are adorable and looked out onto a lovely courtyard.
Service
9.0
The service was top-notch, with the staff being extremely helpful and welcoming.
Location
9.0
The hotel's location on Gran Vía in the heart of Madrid is outstanding, allowing convenient access to public transport and many nearby attractions. The staff eagerly assisted us in navigating the city and reaching various tour locations and sites easily.
Dining
8.0
The dining experience was satisfying, with a delicious breakfast spread including eggs cooked to order, fruits, pastries, and churros to start the day. Although breakfast did not start until 7:30 a.m., it's worth considering for a fulfilling morning meal before exploring Madrid.
Facilities
8.0
The hotel offers excellent amenities, including room service, housekeeping, and tour assistance, enhancing the overall stay experience.
Frederick
United Kingdom,
April
2023
8.0/10
The hotel is located right on the busy Gran Via with a fabulous terrace offering amazing views. The rooms, while a bit dated and not well-lit, are spacious and equipped with everything you need, pushing you to explore the city more. The service, from friendly staff to attentive amenities like room service and housekeeping, was top-notch. The central location allows easy access to major attractions, making it convenient for sightseeing or using the nearby Metro. Despite some basic aspects, the dining experience was excellent, starting a bit late but offering homemade bread. Overall, the hotel offers a great value for the money with its prime location and welcoming service.
Rooms
7.0
The rooms were a bit dated but large and had all the necessary amenities. The lack of lighting made us spend less time in the room and more time exploring the city.
Service
9.0
The service was truly friendly, from maintenance to housekeeping, always eager to assist. They even accommodated special cooked items from a menu, enhancing the buffet experience.
Location
8.0
The hotel's location is central, right on the very busy Gran Via, making it easy to reach major museums and the shopping district. The staff was eager to assist in navigating the city and accessing key sites.
Dining
8.0
The dining experience was excellent, despite starting a bit late. Homemade bread was a delightful touch that made us consider staying again for this alone.
Facilities
8.0
The hotel provides excellent facilities, with a spacious family room accommodating four people and nearby Metro access. However, some basic aspects could be improved.
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